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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Ian_Lim
New member
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Message 1 of 2
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Flag Post

Re: 5 months of free ink

HP Recommended

Hi,

 

I have a similar problem. I just bought a new HP printer and signed up for Instant Ink and was meant to get 3 months free, but this did not register on my account.

 

How do you resolve this?

 

Thanks

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @Ian_Lim,

 

I'd like to help!

 

Could you share an image of the promotion offer (on the box or the pamphlet) you received with the printer?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know.

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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