08-18-2019 07:53 AM
I have tried everything, new black ink cartridge, cleaning the area suggested, cleared the cartridge vent. Spent hours on this!!!!!
Any other suggestions before I buy a new printer?
08-20-2019 01:48 PM
Welcome to HP support community.
Provide the printer model number or the product number?
Which operating system is installed on the computer to which this printer is connected?
Reply with the requested information for more assistance.
I am an HP Employee