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‎08-18-2019 07:53 AM

HP Recommended

I have tried everything, new black ink cartridge, cleaning the area suggested, cleared the cartridge vent.  Spent hours on this!!!!!

Any other suggestions before I buy a new printer?

Tags (1)
153 people had the same question
45 REPLIES 45

‎08-20-2019 01:48 PM

HP Recommended

@Patty1947

 

Welcome to HP support community.

 

Provide the printer model number or the product number?

Which operating system is installed on the computer to which this printer is connected?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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‎08-22-2019 12:41 PM

HP Recommended

Hi there,

 

How can I speak to a live person about my printer not working.  The black ink is not printing and the color ink is coming out crazy!  The virtual chat is not helping at all!

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‎08-22-2019 03:09 PM - last edited on ‎08-22-2019 03:14 PM by Retired

HP Recommended

HP Photosmart 6520 (all in one series) specifically 6525

Serial No. [edit]

Product Number:  CX018A

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‎08-22-2019 03:10 PM - last edited on ‎08-22-2019 03:14 PM by Retired

HP Recommended

Please respond to [edit]

Any help would be appreciated.

 

Thank you,

Deb Costanza

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‎08-23-2019 07:57 AM

HP Recommended

Printer is envy 5532

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‎08-23-2019 11:09 AM

HP Recommended
HP Envy5540
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‎08-23-2019 11:18 AM

HP Recommended

OFFICE JET PRO 8600 PLUS

 

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‎08-23-2019 11:19 AM

HP Recommended

WINDOWS 10

 

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‎08-24-2019 05:54 AM

HP Recommended

I live in the United States

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