• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎08-28-2019 06:13 AM - last edited on ‎08-28-2019 08:09 AM by Retired

HP Recommended

I recently contacted HP about this issue several weeks ago but the printer started working again, However it is now showing the same issue-Cartridge problem. 6230 serial [edit] my Pavilion is windows 10 thanks

1 person had the same question
2 REPLIES 2

‎08-28-2019 08:03 AM

HP Recommended

JIM6319, 

 

So sorry I cannot help you. I just posted the comment to let you know what worked for me. I am concerned now that this situation is going to come back based on your experience. Good luck to you,

 

AG

Was this reply helpful? Yes No

‎08-31-2019 03:09 AM

HP Recommended

@JIM6319,

 

Welcome to the HP Support Community!

 

Have you followed all the steps suggested in the thread?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-officejet-pro-6230-eprinter-series/5390318/model/5390319/doc...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.