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Level 1
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Message 41 of 46
178
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Re: Black ink not working.

Nothing helps. I am buying a new printer. Disgusting!

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Message 42 of 46
164
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Re: Black ink not working.

Your service is useless to me.  I'm on my way to buy a new desktop, laptop, and printer.  None of them will be HP and I will spread the word in my college community!  My time is probably more valuable than yours and you just wasted more than you can afford!  Good-bye HP, hello product reliability.  Your reputation is garbage as far as I am concerned!

 

A very disappointed long-time customer,

A. Denise Meeker, Clinton, IA

University of Western Illinois

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Message 43 of 46
164
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Re: Black ink not working.

Amen!

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Message 44 of 46
145
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Re: Black ink not working.

Thank you for posting this.  It didn't work on my printer, but it was worth a shot.  I finally gave up and ordered a new one. ☹️

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Message 45 of 46
137
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Re: Black ink not working.

I didn't receive a solution to try!  But thanks!

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Message 46 of 46
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Re: Black ink not working.

Well, still working here and i’ve tested my solution 3times just to be sure.

From my example, it seems obvious that this problem is caused by a conflit between updates/drivers and somehow ppl need to clean memories or find out some previous restore point...

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