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Patty1947
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Re: Black ink not working.

I have tried everything, new black ink cartridge, cleaning the area suggested, cleared the cartridge vent.  Spent hours on this!!!!!

Any other suggestions before I buy a new printer?

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HP Support Agent
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Re: Black ink not working.

@Patty1947

 

Welcome to HP support community.

 

Provide the printer model number or the product number?

Which operating system is installed on the computer to which this printer is connected?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

lstanton
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Message 3 of 46
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Re: Black ink not working.

Hi there,

 

How can I speak to a live person about my printer not working.  The black ink is not printing and the color ink is coming out crazy!  The virtual chat is not helping at all!

Reikigirl358
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Re: Black ink not working.

HP Photosmart 6520 (all in one series) specifically 6525

Serial No. [edit]

Product Number:  CX018A

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Reikigirl358
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Re: Black ink not working.

Please respond to [edit]

Any help would be appreciated.

 

Thank you,

Deb Costanza

DBC4
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Message 6 of 46
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Re: Black ink not working.

Printer is envy 5532

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ladyluck1
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Re: Black ink not working.

HP Envy5540
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sizebob
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Re: Black ink not working.

OFFICE JET PRO 8600 PLUS

 

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sizebob
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Re: Black ink not working.

WINDOWS 10

 

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sizebob
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Re: Black ink not working.

I live in the United States

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