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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I have done all of the steps you requested and still having problems with print quality.  What should I do now?

 

2 REPLIES 2
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Back to same issue, ruined couple photo pages with smeared black ink.  Does it on regular paper too.  What is up with this printer??  I never had any issue with my old all in one.  Is this a known problem?

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Hi @bostondaphne

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. I'd suggest you Contact HP in your region regarding this issue. 

 

Have a great day! 

 

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Asmita
I am an HP Employee

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