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bostondaphne
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Re: Black ink not working.

I have done all of the steps you requested and still having problems with print quality.  What should I do now?

 

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bostondaphne
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Re: Black ink not working.

Back to same issue, ruined couple photo pages with smeared black ink.  Does it on regular paper too.  What is up with this printer??  I never had any issue with my old all in one.  Is this a known problem?

HP Support Agent
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Re: Black ink not working.

Hi @bostondaphne

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. I'd suggest you Contact HP in your region regarding this issue. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Asmita
I am an HP Employee

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