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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
CraigLe
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Re: Black ink running low, poor quality

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Hi, I have the same problem, I believe I need an Instant Ink refresh, none of the tools are resolving my low ink issue.

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Kumar0307
HP Support Agent
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@CraigLe, Welcome to the HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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emixemix
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I have same problem. The ink level is low - 0 bars. But it doesn’t offer to get a replacement of the cartridge. What should I do?

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