cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
buy-cannon
New member
1 0 0 0
Message 1 of 2
70
Flag Post

Re: Can't Print After Cancelling Instant Ink

HP Recommended

So, basically what you are saying is we pay hp(the criminals) each month for pages, well let's look at that a bit, we paid for the printer, we paid for the paper, and we PAID for the ink, but if we cancell then our printer are no good. I have been through this and my printer will not work at all, no matter what I do, I can reset it six ways to sunday and it will not work, I even hooked it up to a computer that does not have network and it still will not work, so basically hp has disabled my printer out of spite, just because I didn't want to pay them any more money. You fail to realize, you aren't the only printer manufacturer, however you are the last one I will ever buy from, in fact I am looking at replacing my two hp computers also. What you are doing is criminal, and you know it!

1 REPLY 1
kevin-t
Retired
Retired
20,511 15,846 324 970
Message 2 of 2
Flag Post
HP Recommended

@buy-cannon

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.


I work on behalf of HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation