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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
DP110
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Re: Cartridge problem with Instant Ink replacement on HP5020

HP Recommended

Cartridge Problem message on HP ENVY 5020 after inserting Instant Ink replacement cartridge. Have tried cleaning electrical contacts, resetting printer but no joy. I'm now operating in single cartridge mode but its limiting. Any ideas welcome.

 

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Bob_Headrick
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HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Log into the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower right of the opening screen.

 

 

 

Instant ink UK.png


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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