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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER..
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Re: Connect Printer to Internet or Connect printer to update HP Instant Ink Status

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I  have a HPENVY 4500 printer that stopped working after the last windows 10 update. I have instantink and spent 3 hours with David from instantink  trying to resolve the issue with no luck .  My connection has always ben a usb connection.  

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HP Recommended

The Instant Ink service requires a network connection for the printer.  You will need to connect the printer to a network, a USB connection will not support Instant Ink.

 

What do I need to sign up?
 
To sign up to the HP Instant Ink service you need:
  • An HP printer that is compatible with this service.
  • An Internet connection for your printer.
  • A valid email address.
  • A valid payment method (for billing purposes): Credit card, direct debit, PayPal or HP Instant Ink Prepaid card*.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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