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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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I'm having the same issue. I just bought the printer and tried enrolling in the free plan but it's saying I chose occasional plan? Can you assist to change to the free plan please? I just set it up today September 5th 2020. 

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@Hamada47 Please check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers: Click here for more details on how to access the private messages on HP Forums

 

P.S: Welcome to HP Community 😉

 

We eagerly await your response,

Help us, help you.

And Take care.

Riddle_Decipher
I am an HP Employee

View solution in original post

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HP Recommended

@Hamada47 Please check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers: Click here for more details on how to access the private messages on HP Forums

 

P.S: Welcome to HP Community 😉

 

We eagerly await your response,

Help us, help you.

And Take care.

Riddle_Decipher
I am an HP Employee

HP Recommended

Thank you so much it worked! Awesome customer support. 

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