cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Hamada47
New member
2 1 0 0
Message 1 of 3
113
Flag Post

Solved!

Re: Downgrading plan to free plan

HP Recommended

I'm having the same issue. I just bought the printer and tried enrolling in the free plan but it's saying I chose occasional plan? Can you assist to change to the free plan please? I just set it up today September 5th 2020. 

1 ACCEPTED SOLUTION

Accepted Solutions
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,994
Message 2 of 3
Flag Post
HP Recommended

@Hamada47 Please check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers: Click here for more details on how to access the private messages on HP Forums

 

P.S: Welcome to HP Community 😉

 

We eagerly await your response,

Help us, help you.

And Take care.

Riddle_Decipher
I am an HP Employee

View solution in original post

2 REPLIES 2
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,994
Message 2 of 3
Flag Post
HP Recommended

@Hamada47 Please check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers: Click here for more details on how to access the private messages on HP Forums

 

P.S: Welcome to HP Community 😉

 

We eagerly await your response,

Help us, help you.

And Take care.

Riddle_Decipher
I am an HP Employee

View solution in original post

Hamada47
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thank you so much it worked! Awesome customer support. 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation