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‎02-24-2020 10:03 AM

HP Recommended

Welp, I'm on a mac.

Instead I searched through the forums and found info that the default driver (v2.0) on the macs may be buggy, so I deleted all my printers, reset my printing system and loading the driver (v4.4) from the HP website.  Since the problem appears intermittently, I won't know if it's fixed for a few days.  

Seems like this should be resolved between Apple and HP, not just some random info buried in a forum on here??

1 REPLY 1

‎02-26-2020 10:57 AM

HP Recommended

@Scott96, Welcome to HP Support Community!

 

I see that you have issues with the first page printed since you've already performed most of the steps, I'd recommend you follow the steps below-

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

What happens when you make photocopies on the printer? Is the first copy blurry as well?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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