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We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Re: Problem with Instant Ink cartridge for HP series printer

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I have the same problem with my hp deskjet 2600 series all in one printer.  New cartridges inserted, printed a few times and now the colour ink cartridge has a problem communicating with the printer. HP wont send new ink until this is resolved. I have went through all the troubleshooting, cleaned everything multiple times, powered off and on and still nothing.  Im not willing to pay store prices for a colour ink cartridge to replace it when im already paying monthly for this service.  Cant call customer support within their operating times and really need this sorted. I just need someone at HP to send me a replacement cartridge.

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Welcome to HP Support Community! 


To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 


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