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‎10-15-2021 02:18 PM - last edited on ‎10-16-2021 06:50 AM by

HP Recommended

I have the same problem with my hp deskjet 2600 series all in one printer.  New cartridges inserted, printed a few times and now the colour ink cartridge has a problem communicating with the printer. HP wont send new ink until this is resolved. I have went through all the troubleshooting, cleaned everything multiple times, powered off and on and still nothing.  Im not willing to pay store prices for a colour ink cartridge to replace it when im already paying monthly for this service.  Cant call customer support within their operating times and really need this sorted. I just need someone at HP to send me a replacement cartridge.

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‎10-17-2021 12:16 PM

HP Recommended

@LooLoo83

 

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