cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Hawklord2011
New member
1 0 0 0
Message 1 of 2
148
Flag Post

Re: Unable to find County on HP instant INk

HP Recommended
Unknown

Conwy is not in the county list, and its the only one in North Wales that isn't listed. The website won't accept any other nearby county, This really needs sorting out, any update?

1 REPLY 1
A4Apollo
Retired
Retired
17,747 17,730 1,301 2,069
Message 2 of 2
Flag Post
HP Recommended

Hey there! @Hawklord2011

 

Have you tried checking with a different browser? Does the issue persist?

 

Login to HP connected account, click on the flag icon located at the top right corner and change the country.

 

Also, There are some regions or locations in the UK that are not eligible for the HP Instant Ink program, these include, The Channel Islands (Jersey and Guernsey), Alderney, Sark, Herm and Gibraltar.

 

Refer this article to know more information about instant ink terms and conditions. Click Here

 

Refer this article to know more information about changing shipping or billing details. Click Here

 

Hope this helps!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation