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‎01-28-2020 05:17 PM

HP Recommended

I'm trying to re-enroll my printer but I can't select my printer to add billing info

3 people had the same question
1 REPLY 1

‎01-31-2020 09:22 AM

HP Recommended

Hi @Cheloradw

Welcome to the HP Support Community. I'd be happy to assist you.

 

Are you trying to re-enroll the printer in Instant Ink?

If you canceled your HP Instant Ink service, but changed your mind, you have until the end of the current billing cycle to stop the cancellation. For more info, refer to this document.

 

If a Not Enrolled message displays, or if the account page for the printer does not display, the cancellation has been completed. Follow the steps in Enroll in HP Instant Ink to re-enroll your printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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