Create an account on the HP Community to personalize your profile and ask a question
04-11-2022 11:59 AM
Have you tried installing the cartridges? Instant Ink cartridges hold more ink than standard cartridges and in some cases are larger, but they should still fit in your printer. The numbering for Instant Ink cartridges are somewhat different, the 67/305 designation indicates the cartridge is suitable for Instant Ink use in regions using either the 67 series cartridges or the 305 series.
If you need to contact HP Instant Ink for support or cartridge replacement go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.