01-20-2020 01:31 PM
Replaced my ink and the printing is terrible. It seems like the new cartridge is damaged.
01-22-2020 06:33 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the exact model for your printer and whether you are using HP genuine cartridges.
Follow the steps in the below article to find the product details.
Look forward to hearing from you and you have a great day!
I am an HP Employee