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PJMIK
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Recent replacement of Ink not printing correctly

HP 564 XL Black and 564 Color

Replaced my ink and the printing is terrible. It seems like the new cartridge is damaged.

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HP Support Agent
HP Support Agent
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Recent replacement of Ink not printing correctly

@PJMIK,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the exact model for your printer and whether you are using HP genuine cartridges.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03770424

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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