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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Jayakori
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Recently I replaced ink cartridges. Now when I try to print I am getting message - Connect printer

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Recently I replaced ink cartridges. Now when I try to print, I am getting message - Connect printer to update HP instant ink status.

When I click on connect, I get error code OXB81A9F04

I can not print anything.

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Kumar0307
HP Support Agent
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@Jayakori, Welcome to the HP Support Community!

 

Are you using Instant Ink cartridges sent by HP in the printer to print?

 

Restart the wireless router, the printer, and the PC.

Check if the printer is connected to the internet.

  1. Once your printer is connected to the internet with an active connection, sign in to hpinstantink.com/signin.

  2. At the top of the Status area on your HP Instant Ink account page, click the refresh icon  . Look for a green checkmark and Online to make sure your printer is connected to the HP Instant Ink service.

    Clicking the refresh icon and making sure the printer is online

Check if you are able to print. If the issue persists, restart the web services on the printer.

Click here to know how to turn off web services.

Click here to turn on web services.

 

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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