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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
HP Printer ENVY 7640
Microsoft Windows 10 (32-bit)

Nickname rabbit 

1 REPLY 1
HP Recommended

@Rabbit58 Welcome to HP Community!

 

I understand that you are looking for a recovery pin for HP Printer ENVY 7640.

 

Don't worry I'll help you out.

 

Did you make any changes to your printer?

 

Is this related to WPS?

 

Are you trying to print using wireless direct on your printer?

 

Please share the operating system you are running on your PC to assist you better.

 

As you mentioned when you print from your printer it is asking for the passcode.

 

Please share a screenshot of the screen asking for the password to assist you better.

 

If you are trying to print using wireless direct try the steps recommended below.

 

On the printer control panel, touch the HP wireless direct icon (), or navigate to the Network Setup or Wireless Settings menu and touchWireless Direct, and then turn on the connection.
To require a password (recommended) when connecting to the printer, select On or On with security. Note the security passcode, and then touch OK.

 

Also, Change your local wireless network connection to the printer's HP wireless direct connection to print or scan from your computer.

   NOTE:

The HP wireless direct connection is for printer use only. When you change the connection from your local network to your printer's HP wireless direct connection, you must reconnect to your local network after printing to access the Internet.

  1. Make sure that the print driver is installed on the computer.

  2. On the printer control panel, touch the HP wireless direct icon (), or navigate to the Network Setup or Wireless Settings menu and touch Wireless Direct, and then turn on the connection.

  3. To require a password (recommended) when connecting to the printer, select On or On with security. Note the security passcode, and then touch OK.

  4. On the computer or laptop, click the wireless icon () or (), and then select HP-Print-xx-[your printer model name] from the list of available networks.

       NOTE:

    If the printer name does not display, you might be out of range of the HP wireless direct signal. Move your computer and printer closer together.

  5. If prompted, type the security passcode from the printer control panel.

  6. Open the photo or document that you want to print, and then click File > Print.

  7. Select your printer model from the list of available printers, and then click Print.

  8. Reconnect the computer to your normal wireless network after the print job completes.

Refer this article to know more information about printing using wireless direct. Link: https://hp.care/2KEgE3Y

 

 

If the issue still persists, Try restoring the printer settings to default and check if it helps.

 

To restore the printer to the original network settings
1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and
then touch Network Setup.
2. Touch Restore Network Defaults, and then touch Yes.
A message appears stating that the network defaults have been restored.
3. Touch OK.
4. Print the network configuration page and verify that the network settings have been reset.

 

Keep us posted,

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Have a great day!

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