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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎12-28-2022 09:56 AM

HP Recommended

I have had an issue with colors not being correct on my printer for a while. I'm pretty sure it was an issue with the ink cartridges, but I put off doing anything about it. Yesterday my brother noticed that the cartridges weren't working right and when and bought new ones, not aware that I have Instant Ink. Is there anyway I can get some sort of refund for those ink cartridges, since I am enrolled in Instant Ink. 

1 REPLY 1

‎01-02-2023 01:09 PM

HP Recommended

@Caleb67

 

Welcome to the HP support community.

 

I understand that you want a refund for the cartridge, I am glad to assist you.

This might require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely,

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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