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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Regarding money payments

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07-07-2024 08:20 AM
Hi
i I am not using my printer from long time but still every month payment is deducting from my account with even using it. When I open my account then it shows that this printing service is expired.
I didn’t even noticed how many times it’s deducted from my account when I check today that payment is overdue then I realised that I am paying money every month without even using it which is really unfair could you please check it and refund me.
I am happy to cancel This service. Please cancel it as soon as possible.
thank you
07-07-2024 11:28 AM
Welcome to the HP English Community --
It sounds like you are subscribed to an Instant Ink plan.
The subscription is voluntary and optional -
True -- Once subscribed, the contract continues until you cancel it.
You can cancel the service online.
Review
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Instant Ink Support Website
HP Instant Ink Support - Website
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It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.
>>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service
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HP Instant Ink - Stopping a cancellation
Recycle HP Instant Ink Cartridges / Subscription Cartridges
>>> HP Instant Ink - Recycle HP Instant Ink Cartridges
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