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‎06-13-2020 10:15 AM

HP Recommended
Product: HP Officejet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

Hi good day!

 

I want to change/reset my region, the printer was bought in UAE and it was brought here in the Philippines. Then many days ago the ink cartridges were empty and I bought new ones afterward I installed it and the message appeared "the following cartridges are not intended for use in this printer".  Please help me to reset my region and request codes.

Thank you!

1 REPLY 1

‎06-16-2020 05:23 PM

HP Recommended

@Vryan09 Welcome to HP Community

If you've purchased the printer in one country/region and moved to another, the printer will require a regional reset, in order to get the cartridges working from the new region, that said, here's what I recommend:

 

You may send a private message to the HP Facebook Team: https://www.facebook.com/HPSupport/  for a faster response. If you've already attempted the same and need a response here, I'll need a few more details, 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

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Have a great day!

Riddle_Decipher
I am an HP Employee

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