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HP ENVY Inspire 7224e All-in-One Printer

I cannot register on instant ink and get an error code come up (Error Code: UA_400_EB000U0004) and telling me its registered to someone else when I bought it from Amazon new 

1 REPLY 1
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Hi davidtrevallion,

 

Welcome to the HP support community.

 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen. I hope this helps resolve this issue completely.

 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

 

Cheers.

Raj

Raj2111
I am an HP Employee

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