Remove Paper Add-On Service

[WJohnson1318]

I know the $5 paper add-on was added to our account, but they send so much paper that I don't need it for a few months. I can't find it on my account where I can remove it or put it on hold for a few months. I see where my ink subscription of $11.99 is, but when I click on 'Change Plan' it only shows printing/ink, not the paper part. My monthly charge is $17.98, which includes the paper-add on. Is anyone else having this trouble? The Virtual Assistant is no help either.

[Dragon-Fur]

@WJohnson1318 

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Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

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Additional Information:

 HP Instant Ink - Cancel Your HP Instant Ink Service

HP Instant Ink - Enrolling in HP Instant Ink

HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed

TKB article contributed by HP JessikaV

Fixing Instant Ink cartridge errors

INSTANT INK PLATINUM The All-Inclusive Printer Subscription from HP  

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What is an HP Instant Ink Platinum subscription?

HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.

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