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‎12-04-2023 09:54 AM

HP Recommended

I no longer have one of the printers on my instant ink account. I have added my new printer but can’t seem to remove my old Oreo yet that we haven’t used for two months. I keep being sent round in circles. 

1 person had the same question
1 REPLY 1

‎12-06-2023 12:45 PM

HP Recommended

Hi @Miniminder,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with removing one of your printer from the instant ink account.

 

Log in to your HP Instant Ink account page from here. Select the old printer and click on remove printer.

 

If the issue still persists, to validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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