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‎01-30-2021 07:58 AM

HP Recommended
Product: HP ENVY PHOTO 7830
Operating System: Microsoft Windows 10 (64-bit)

I bought last week a new HP PHTO ENVY 7830. I printed 3 or 4 pages. After that the printer indicated: " remove and reinstall the indicated cartridge, making sure it is correctly installed. The color cartridge is still full and has no issue. I ordered and installed a genuin HP cartridge 303 XL (black) and still received the same remark.

I did everyhting HP Support suggested. However, the problems stays.

Can someone help me?

 

Thanks

1 person had the same question
1 REPLY 1

‎02-04-2021 10:22 AM

HP Recommended

Can someone of HP contact me please??

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