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HP Officejet 4635 e-All-in-One Printer

I was given an HP 4630 Smart Ink Jet printer 

How do I remove all of the personal web service information from this printer to add my information and register the printer for HP instant ink?

1 REPLY 1
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Hi @Mrsnatal,

 

Welcome to the HP Support Community

 

Not to worry I will help you to get a resolution to resolve the issue.

 

Let's try and perform a Semi full reset to restore the printer back to its original settings, and see if that works. 

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name, or simply click on this link.

  

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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