We need to enable the Web-Services for a new claim code. Try these steps -
1. On the printer control panel display, from the Home screen, touch ( Setup ).
2. Touch Web Services .
3. Touch Yes to accept the Web Services terms of setup.
4. The printer will automatically check updates and set up Web Services.
5. Touch OK when you see Web Services have been set up successfully.
6. When the printer is connected to the server, the printer prints an information page, and shows Web Services Summary on the screen.
This will display an email address. The first part of the eprint.com email address is the Claim Code.