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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
BDK81
Level 2
25 23 0 3
Message 1 of 4
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Solved!

Replacement cartridge returned to sender due to failed delivery attempt, what now?

HP Recommended
HP DeskJet 2620
Microsoft Windows 10 (64-bit)

If an actual HP rep could help me, that would be great.

 

So basically the replacement ink was sent back due to a delivery attempt that failed. Apparently the postman thought I didn't live here anymore because some kids pulled off my name on my mailbox (yet again). I tried contacting them in order to stop it from being returned, but they could not do that. So now I'm sitting here with an almost dry printer and I need my printer.

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Jay_G24
HP Support Agent
HP Support Agent
16,217 16,172 1,304 1,497
Message 2 of 4
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HP Recommended

Hi @BDK81,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

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3 REPLIES 3
Jay_G24
HP Support Agent
HP Support Agent
16,217 16,172 1,304 1,497
Message 2 of 4
Flag Post
HP Recommended

Hi @BDK81,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

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BDK81
Author
Level 2
25 23 0 3
Message 3 of 4
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HP Recommended

Thank you for great support!

 

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Jay_G24
HP Support Agent
HP Support Agent
16,217 16,172 1,304 1,497
Message 4 of 4
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HP Recommended

You're welcome 🙂

 

 

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