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‎01-06-2022 06:06 AM - last edited on ‎01-18-2022 11:27 AM by Retired

HP Recommended
Product: HP Envy Photo 7134

There's more to my inquiry than I have patience to type out right now, but basically I am trying to replace the printer associated with my Instant Ink account and am getting nowhere. Having jumped through all the hoops, I now have a notification telling me to "click here start your printer replacement... and when I click, a new tab opens with nothing in it. A blank page that isn't even trying to load. Any suggestions?

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1 REPLY 1

‎01-09-2022 07:51 AM

HP Recommended

@KSPO

 

Welcome to HP Support Community! 

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

 

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