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‎10-16-2019 09:18 AM

HP Recommended
Product: HP Envy 4527
Operating System: Microsoft Windows 10 (64-bit)

Just replaced my instant ink cartridges but keep getting 'remove and reinstall indicated cartridge' as an error message.

I have done so several times, tried switching the printer off and on, and cleaned the terminals but still getting the message everytime I try to print. I put the old cartridge back in and it printed fine, faulty cartridge?

 

1 person had the same question
1 REPLY 1

‎10-18-2019 10:04 AM

HP Recommended

Hi @Bloodboy

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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