10-16-2019 09:18 AM
Just replaced my instant ink cartridges but keep getting 'remove and reinstall indicated cartridge' as an error message.
I have done so several times, tried switching the printer off and on, and cleaned the terminals but still getting the message everytime I try to print. I put the old cartridge back in and it printed fine, faulty cartridge?
10-18-2019 10:04 AM
Welcome to the HP Support Community.
Appreciate you trying the steps. Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it.
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