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‎04-01-2022 08:25 AM - edited ‎04-10-2022 11:13 AM

HP Recommended
Operating System: Microsoft Windows 11

I am getting a new printer that uses the same ink as my old one and it will replace my old printer. Should I buy ink or wait for Instant Ink to send me some? I have unopened cartridges.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-04-2022 01:10 PM

HP Recommended

Hi @MistyBlue2025,

 

Welcome to the HP Support Community

 

I'd like to help!

 

When replacing or adding a new printer to the instant ink account.

 

  • A new set of Instant Ink cartridges will either be included with your printer or you will receive a shipment within 10 business days of replacing the printer.
  • If compatible, you can also install any unused Instant Ink cartridges you may have on hand. If not compatible, please send any unused cartridges back in the included recycle bag.
  • Any used cartridges you may have will not work in the new printer, so please send them back for recycling.

 

Hope this helps!

 

Keep me posted

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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3 REPLIES 3

‎04-04-2022 01:10 PM

HP Recommended

Hi @MistyBlue2025,

 

Welcome to the HP Support Community

 

I'd like to help!

 

When replacing or adding a new printer to the instant ink account.

 

  • A new set of Instant Ink cartridges will either be included with your printer or you will receive a shipment within 10 business days of replacing the printer.
  • If compatible, you can also install any unused Instant Ink cartridges you may have on hand. If not compatible, please send any unused cartridges back in the included recycle bag.
  • Any used cartridges you may have will not work in the new printer, so please send them back for recycling.

 

Hope this helps!

 

Keep me posted

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

1 person found this reply helpful
Was this reply helpful? Yes No

‎04-10-2022 06:59 AM

HP Recommended

The ink was added on for purchase, not exactly included. When I'm ready to buy I will take the ink out of the cart if it's the same ink I already get with my current printer. Thank you so much for your reply and help. 

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‎04-10-2022 01:24 PM

HP Recommended

Sounds good.

 

You're welcome 🙂

 

 If you need further assistance feel free to reach out to us. 

 

Have a great day ahead!

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