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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
office jet pro 8025e
Microsoft Windows 11

Hi, i canceled instant ink, the period was over and now i want to get back. I paid a new subscription but i can't print i still have a message it's already on instant ink error code GCPR001. Help.

1 REPLY 1
HP Recommended

Hi @hugo411,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand you have canceled the instant ink subscription on your printer and you need to know how to reactivate the instant ink subscription.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

I understand your concern and the situation you are going through.

 

By not wasting much of your time. Please try the steps recommended below.

 

If you canceled your HP Instant Ink service but changed your mind, you have until the end of the current billing cycle to stop the cancellation. Check the status of your cancellation, and then click the button to keep the enrollment. If the button to keep the enrollment is not available, you can re-enroll the printer.

Go to hpinstantink.com/signin (the HP Connected website) to sign in to your HP Instant Ink account, if you are not signed in already.

Your HP Instant Ink account page opens.

Evaluate the printer Status.

If a Cancellation in Progress message displays in the My Account section, click Keep Enrollment, and then follow the on-screen prompts to stop the cancellation.

Clicking Edit

If a Not Enrolled message displays, or if the account page for the printer does not display, the cancellation has been completed. Follow the steps in Enrolling in HP Instant Ink to re-enroll your printer.

Clicking Edit

 

Refer to this article to learn more information about enrolling in Instant Ink.

 

If you have issues re-enrolling the printer. Please share a few details in a private message, so I can check the account details.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

If the solution provided worked for you, please mark an accepted solution for this post.

 

Hope to hear from you soon!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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