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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎06-07-2022 05:17 PM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My HP Envy 4520 All-in-One printer took a dump recently, without responding to any remedies to revive it, which forced me to buy another printer. I was enrolled in HP's instant ink program for quite some time. Since my new printer is no longer an HP product, I cancelled my subscription to this program. Unfortunately, I have 2 ink cartridges left that are unused and unopened. I would like to know if HP will buy back these ink cartridges from me as I do not need them anymore. Can this happen HP? Would like to know if this is a possibility.

1 person had the same question
1 REPLY 1

‎06-08-2022 09:14 AM

HP Recommended

Are the cartridges retail cartridges or Instant Ink cartridges?  What is the expiration date found on the lower right of the back side of the package?

 

When you sign up for the Instant Ink program you are not purchasing ink, you are purchasing a subscription to a set number of pages per month.  The ink is supplied, but remains the property of HP and must be returned if you cancel the program in accordance with the terms of service.  See sections 5.d and 9.c of the terms of service here.


Bob Headrick,  HP Expert

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