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06-07-2022 05:17 PM
My HP Envy 4520 All-in-One printer took a dump recently, without responding to any remedies to revive it, which forced me to buy another printer. I was enrolled in HP's instant ink program for quite some time. Since my new printer is no longer an HP product, I cancelled my subscription to this program. Unfortunately, I have 2 ink cartridges left that are unused and unopened. I would like to know if HP will buy back these ink cartridges from me as I do not need them anymore. Can this happen HP? Would like to know if this is a possibility.
06-08-2022 09:14 AM
Are the cartridges retail cartridges or Instant Ink cartridges? What is the expiration date found on the lower right of the back side of the package?
When you sign up for the Instant Ink program you are not purchasing ink, you are purchasing a subscription to a set number of pages per month. The ink is supplied, but remains the property of HP and must be returned if you cancel the program in accordance with the terms of service. See sections 5.d and 9.c of the terms of service here.
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