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HP Recommended

Where in Canada do I mail empty ink cartridges ? Prepaid mail 

3 REPLIES 3
HP Recommended

Hi @DWNS,

 

Welcome to the HP Support Community

 

 I'd like to help!

 

I understand you would like to return ink cartridges 

 

Postage-paid cartridge recycling envelopes are included with most HP Instant Ink shipments*. To maximize environmental benefits, wait until you have three to eight empty cartridges, fill the envelope, and then send them back together.

 

If you do not have a postage-paid recycling envelope, either wait for the next ink shipment or order an extra envelope from your Instant Ink account page.

*Cartridge recycling is not available in Italy or Portugal. Follow local regulations to dispose of cartridges responsibly.

   NOTE:

If you have standard, non-HP Instant Ink cartridges you want to recycle, go to Product return and recycling (in English).

Sign in to hpinstantink.com/signin.

Your HP Instant Ink account page opens.

On your HP Instant Ink account page, click Order a Cartridge Recycling Envelope in the Help Center area.

Clicking Order a cartridge recycling envelope in the Help Center

Review your order, and then click Submit.

 

Hope this helps! Keep me posted.  

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

HP Recommended

I recently asked how to send used empty ink cartridges from Canada and got a reply that envelopes are sent out with each shipment .  I get these but the address is to  Nashville, USA .  Do you not have a Canadian return plan ? 

HP Recommended

Those are prepaid envelopes, please use the envelope to return the inks.

 

Hope this helps!

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