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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
jsyjack
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Message 1 of 2
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Returning unused & Un-opened ink

HP Recommended
hp 8710 printer/scanner INK
Microsoft Windows 10 (64-bit)

After 6 emails since 12-13-20 to [personnal information removed] I am unable to get a response from HP concerning the returning of unused & unopened ink that I have leftover since my hp8710 failed. That printer was under warranty but was replaced with a 9010 printer. Does anyone have an idea on who else I can contact at HP to resolve this?

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@jsyjack

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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