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‎12-26-2020 11:41 AM - last edited on ‎12-26-2020 12:16 PM by

HP Recommended
Product: hp 8710 printer/scanner INK
Operating System: Microsoft Windows 10 (64-bit)

After 6 emails since 12-13-20 to [personnal information removed] I am unable to get a response from HP concerning the returning of unused & unopened ink that I have leftover since my hp8710 failed. That printer was under warranty but was replaced with a 9010 printer. Does anyone have an idea on who else I can contact at HP to resolve this?

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1 REPLY 1

‎12-29-2020 11:14 AM

HP Recommended

@jsyjack

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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