Rollover Pages count suddenly disappeared from my account overview page; had been around 300.

[RLG2022]

The "Rollover Pages" count suddenly disappeared from my account overview page; had been around 300.

I did *not* change plans but only changed my billing credit card number.  Now, it shows 0 rollover pages.

I have an HP Envy 6055 printer.

Please assist.

Thank you.

[Kumar0307]

@RLG2022, Welcome to the HP Support Community! I’m here to help.

I understand the rollover page count has changed to 0 on your Instant Ink account. 

To assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Let me know how it goes. 

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