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‎04-16-2024 09:06 AM

HP Recommended
Product: HP OfficeJet Pro 8024e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I haven't had a delivery of a cyan cartridge since May 2023.  I received a black, magenta and yellow cartridge recently but no cyan.  Is it possible to send one, please. 

1 REPLY 1

‎04-17-2024 10:05 AM

HP Recommended

Hi @Mike_K5,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Are you enrolled in the instant ink program?

 

If yes, Since the instant ink account details are confidential, please send me the required information via private message.

 

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Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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