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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY 5544 All-in-One Printer
Microsoft Windows 11

Hi there,

 

I have an instant ink subscription and I am running low on black instant ink. The printer struggles to print black or any dark colour. But I can see in my instant ink account that new ink has not been shipped or anything. How can I get a new instant ink cartridge?

 

I know it is supposed to be automatic, but even if the supply shows that there is still less than a quarter amount of black ink, the reality is the black ink is struggling to print and needs to be replaced. Please let me know how I can organise a new black instant ink cartridge?

Thanks

1 REPLY 1
HP Recommended

@candiceda, Welcome to the HP Support Community! I’m here to help.

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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