S year since receiving black ink cartridge. Now printer will not print the black ink.

[Menyard]

I have been on the instant ink program for a couple of years.  Printer out of black ink.  I thought the program monitored and automatically sent cartridges when getting low.  Do you have to check your cartridge yourself.  Been about a year since I got the last black cartridge.  The others have been received in plenty of time.\

Thanks.

[Dragon-Fur]

@Menyard 

Welcome to the HP English Community --

You are correct --

You should not have to check

and

Ink should be delivered after the printer notifies the service that supplies are depleted and it's time for a shipment to be sent.

How ink delivery is supposed to work:

 HP Instant Ink Support - Website 

 Where is my ink or toner?

Review - What is the service?

Start here >>>  How Instant Ink works

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Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

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