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09-04-2024 01:44 PM
Hi @Anibas,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with setting up your printer.
To understand the issue and help you, please share the details listed below:
- Is this the first time you are setting up this printer?
- May I know which application are you using to print?
- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
10-03-2024 03:58 AM
Hello,
I am sorry, I just saw the answer...
Yes, it is the first time that I was trying to set up the printer.
I use Windows PC and I don´t know what do you mean with which application I am using to print...
Thank you!