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Just bought a second hand hp photosmart 5520 but haven’t got the set up cartridges is there a bypass  for this problem 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Parka73

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Parka73

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

 Hello,

 

I bought a HP envy 7830 printer but the color setup cartridge is missing. What should I do now? I can’t print in color..

 

thank you. 

HP Recommended

@Rashriie26,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the color set up cartridge is missing.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will ship out the set-up cartridges for your printer.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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