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Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Set up cartridges
Create an account on the HP Community to personalize your profile and ask a question
10-30-2019 05:59 AM
Just bought a second hand hp photosmart 5520 but haven’t got the set up cartridges is there a bypass for this problem
Solved! Go to Solution.
Accepted Solutions
11-01-2019 10:06 AM
Hi @Parka73
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
11-01-2019 10:06 AM
Hi @Parka73
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
11-10-2019 06:30 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that the color set up cartridge is missing.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will ship out the set-up cartridges for your printer.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
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