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‎03-21-2020 08:03 AM

HP Recommended

I cannot connect the printer to the WI-FI

Probably because of the protected setup. Instructions are to press the WPS button on the router, but the router has no WPS button!!!!!!

1 REPLY 1

‎03-24-2020 12:18 PM

HP Recommended

@NicoleElst, Welcome to HP Support Community!

 

To provide you with an accurate solution, I'd like to know the following-

  • What is the Operating System installed on your computer?
  • Do you have a USB cable to connect to the printer? This will help us in converting the connection from USB to wireless.

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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