Setting up bank info for ink confirmation bar keeps slipping away

[HWhibs]

HP ENVY 6022e

[Raj_05 · Accepted solution]

Hi @HWhibs,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're having trouble with the ink confirmation setup for your HP ENVY 6022e printer. Here are a few steps you can try.

• Refresh the Page: If you’re using a web browser, refresh the page and try again. Sometimes, a simple refresh can resolve UI glitches.
• Clear Cache: Clear your browser's cache or try using a different browser to see if that helps.
• Use HP Smart App: If you haven't already, try setting up your printer using the HP Smart app. It often provides a more stable experience for managing printer settings.
• Check Internet Connection: Ensure that your printer is connected to the internet properly, as a weak connection can cause issues during setup.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support