10-11-2019 05:08 PM
Hi guys my HP ENVY 5020 PRINTER is asking for setup cartridges which i do not have can anybody help me to bypass the use setup cartridges please.
Thank you .
10-14-2019 11:48 AM - edited 10-14-2019 11:51 AM
Welcome to the HP Support Community.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the forums page for the private message.
Let me know if this helps.
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