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Richieeb
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Setup cartridges

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Hi guys my HP ENVY 5020 PRINTER is asking for setup cartridges which i do not have can anybody help me to bypass the use setup cartridges please. 

Thank you .

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Setup cartridges

@Richieeb

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 


I am an HP Employee

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