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‎11-03-2023 09:01 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi! I try to add a shipping address for Instant Ink, but it redirects me all the time to US page instead of Austria and the adress country is fixed to the US with no option to choose anything else. How can I change my shipping country?

2 REPLIES 2

‎11-08-2023 08:36 AM

HP Recommended

Hi @juzagorovsky,

 

Welcome to HP Support Community.


Thank you for posting your query, I will be glad to help you.

 

To change your shipping country for HP Instant Ink, you should follow these steps.

 

  1. Go to the HP Instant Ink website: Visit the HP Instant Ink website using your web browser. Make sure you're logged in to your Instant Ink account.

  2. Access your account settings: Look for an "Account" or "My Account" option on the website. This is usually located in the upper right corner of the page. Click on it to access your account settings.

  3. Update your shipping address: Within your account settings, you should find an option to update your shipping address. It may be under a section like "Shipping Information" or "My Plan." Click on this option.

  4. Change your country: You should be able to change your shipping country or address within this section. Select "Austria" or the correct country you want your Instant Ink shipments to be delivered to.

  5. Save your changes: After selecting the correct country, make sure to save your changes to update your shipping information.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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‎11-12-2023 08:30 AM

HP Recommended

Hi I have the same problem and it will not allow me to change it from United Kingdom to any other country. Please advise

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